Many of Actec’s FNOL (First Notice of Loss) customers had their call centers temporarily shut down due to the recent Hurricane that ran up the east coast. Most of these customers outsource to Actec for after hours coverage in addition to overflow. During the storm calls were automatically flipped to Actec for handling. Monday alone we handled an addition 20% over our normal daily volume. Actec can set up disaster recovery programs for you so that your customers will receive the same great customer service they always receive.
Contact Paul Neleman at Actec systems for information on our FNOL services. email@example.com