What We Do
Close claims quickly and manage risk at all levels of your organization with Actec’s full-cycle claim and incident reporting solutions.
Actec Intake Specialists are available 24/7, 365 days a year to be there when incident occur and to handle after-hours incidents and overflow.
Our philosophy is that any and all customer requirements take absolute precedence. Because we use a proprietary FNOL intake solution in house, we have fewer constraints than a software/ASP vendor, and can implement customizations quickly, as needed rather than on a rigid schedule. We have in the past developed an entirely custom browser-based solution to intake claims for an oil company during a catastrophic event. Additional client- or customer-specific questions and instructional scripts can be set up, changed or deleted within minutes by the Account Manager.
The many built-in capabilities are primarily profile driven to easily manage the needs of our diverse customer base.
Customer set-up profiles provide flexibility in customizing workflows, including personalized greetings, lines of business, custom questions and report types, policy, carrier and claim office assignments, distributions, etc.
Actec can help your business with customized solutions to solve your specific challenges.
Contact Us to Learn More.