100% US Based Contact Centers
Companies of all sizes are exposed to a variety of claims, some small, some large, some catastrophic. Handling the intake for these claims requires a team that is efficient and effective. Our team excels at this and can scale to meet any need. And our contact center is 100% US based and so is your data
Ensuring regulatory compliance and customer satisfaction is paramount, and Actec will work with you to achieve these goals. We listen to your needs and create customized intake and reporting solutions that enhance your ability to organize and analyze critical data. Read below to learn more.
Actec also offers a lower cost burden option, leveraging near shore telephone claim intake (though all calls are managed through a US based phone system and recordings are housed in the US, so no data leaves US shores).
This ensures that clients receive the same high level of US based services, while decreasing overall costs for claim intake. customers.
It’s important to note the many things that Actec does to ensure a quality experience:
If you’re looking to decrease costs while keeping a quality call center experience, contact Actec today!
Our contact centers can help your organization reach its true potential.