The key to effective and efficient absence management lies in responsiveness and adaptability. Tracking absences from day 1, segregating absence types, and managing various kinds of absences allows corporations to respond quickly to change and to avoid confusion. In this way, absence management is quite similar to FNOL. For more information on absence management, FNOL, and other related queries, contact us.
Tag: First Notice
After-Hours Reporting and Claims Management
Actec specializes in after-hours claims intake and management. Processing claims in an accurate and timely manner is crucial to effective FNOL. Achieving this requires an internal department trained in such practices, or seamless integration of an outsourced call center. Though there are many such solutions, the integration and customization of outsourcing is imperative in reaching the desired outcome. Actec’s many years of experience and highly skilled personnel serve to enhance the efficiency of a business while minimizing risk. To learn more, ask us.
Key Terms in FNOL & Absence Management
First notice of loss and absence management programs present a substantial opportunity for organizations to improve efficiency, decrease shrink, and increase the bottom line. The basic concepts of FNOL and absence management are simple enough, but it doesn’t take long to get bogged down in dense terminology and jargon. In this blog we’ll lay out some of the most important terms.
Incident Reporting – The process of transferring data from the initial instance of contact into a working claims document.
Workflow changes – Modifications to documentation and procedure based on new requirements set forth by legislation or corporate shifts in policy.
Intake Specialists – Personnel trained in first notice of loss and incident reporting procedures.
Claims Management – Processing incident reports to resolve necessary documentation, compensation, and other issues arising in the FNOL and absence management process.
Popular FNOL Blogs
First Notice of Loss if an issue that effects the bottom line of companies around the world. Though it is both important and ubiquitous, it is often overlooked or misunderstood. Here are some recent articles that shed light on this important topic:
Principles of Claims Management
Cost-effective claims management is dependent upon capturing accurate information in a prompt and well-organized manner. When policyholders report a notice, greeting them professionally is important. Of equal importance is the professionalism exhibited on the other end of the process – data entry. Trained intake specialists must quickly and accurately ask the right questions and enter the appropriate information into the applicable form using a best practices workflow.
Only through years of first notice of loss (FNOL) experience can claim intake best practices be honed into a streamlined training program. Whether entering notices into a custom application, a standardized application, or your in-house claims management system, capturing the vital details quickly and effectively while maintaining a pleasant demeanor is paramount. Providing medical coding, duplicate checking, quality assurance reviews, and notice completion in addition to streamlined and skilled services keeps costs down and satisfaction up – where they belong.
Actec is a Highly Professional and Efficient Claims Management Company
Every business needs to protect its employees and personnel within the office. Sometimes, however, an incident occurs that points to an employee’s safety risk or liability. In such instances having the support of a claims management company can be the difference between a potential lawsuit and a peaceful resolution. Actec is a claims management company that offers professional services for labor and industry claims. Actec has many years of experience in the field as do the company’s professionals. By using the company’s claim management and FNOL (First Notice of Loss) services, business owners can effectively manage risk, increase productivity and reduce costs when it concerns their employees.
Actec’s specialists are always there to help customers close labor and industry claims quickly and manage all levels of risk in an organization. Actec FNOL intake specialists are specially trained to handle after-hours incidents and overflow. They provide detailed reports that capture all the information required for a professional claims management company. The labor and industry claim reporting approach followed by Actec is highly customizable when it comes to providing relevant information to clients. By adapting the workflow according to the needs and requirements of the clients, Actec’s professionals can provide truly cost effective solutions for every client’s needs.
About Actec
Actec offers claim and incident reporting services to improve productivity of the employees and help reduce costs for commercial and personal insurance carriers, self-insured companies, third party administrators, and managed care organizations. Find out more by browsing through www.actec.net.