Claims Management News
The Value of Proactive Risk Management: How Incident Reporting Tools Reduce Liability and Support Workplace Safety
Unreported or poorly documented workplace incidents can be a ticking time bomb for businesses. A minor hazard today could become...
Read MoreBeyond Call Centers: Exploring BPO as a Strategic Asset for Insurance Providers
For many insurance providers, business process outsourcing (BPO) has traditionally been associated with call center support — a necessary but...
Read MoreTransforming Catastrophic Claims Management: How Actec Streamlines the Hurricane Insurance Claim Process
Catastrophic events, such as hurricanes, pose immense challenges for insurers, claims directors, and third-party administrators (TPAs). During hurricane season, the...
Read MoreFrom Bottlenecks to Breakthroughs: A New Claims Processing Workflow
Insurance companies frequently grapple with operational bottlenecks in claims reporting, leading to increased costs, delays, and compromised client satisfaction. Streamlining...
Read MoreHow to Improve Productivity in the Workplace Through Absence Management
Employee absences are more than just a line item in today’s workplace—they’re an overlooked gateway to improving workplace productivity and...
Read More24/7 Claim Reporting: Meeting Customer Expectations in the Digital Age
In today’s digital world, customers expect 24/7 service, especially during critical moments like filing an insurance claim. Just as people...
Read MoreEmpathy Meets Automation in the Future of FNOL
The insurance industry has seen some major changes, largely driven by the adoption of artificial intelligence (AI) in the First...
Read MoreIs Your FNOL Process Costing You? Here’s How to Fix It
In today’s world, every second counts—especially in insurance. When policyholders experience something unexpected, like an auto accident or a storm-damaged...
Read More