AI-powered Claims Processing
The Future of Claims is Now
Actec is reimagining contact center services with end-to-end AI technology that empowers insurers, carriers, and contact centers to tackle rising claim volumes, flag fraud faster, and deliver seamless customer experiences.
We Built This to Solve Your Pain
Insurance professionals today are drowning in manual tasks—data entry, siloed systems, endless follow-ups, and regulatory complexity. Outdated tools deliver slow pace, costly errors, and frustrated claimants. Actec fuses AI smarts with deep industry expertise to reclaim speed, accuracy, and trust.
What Sets Our AI-powered Contact Center Services Apart
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Multi-modal, AI-driven FNOL
Capture claims anywhere—web, phone, chat—with natural language processing that picks up nuance, structure, and intent in real time.
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Smart Routing & Triage Assistance
Automatically direct claims to the right team or workflow, reducing bottlenecks and accelerating response times.
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Real-Time Fraud Detection & Prevention
Our AI detects red flags—suspicious patterns, inflated damages, inconsistent timelines—better than any manual process.
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End-to-End Visibility & Analytics
See your entire claims pipeline in one dashboard—track progress, monitor KPIs, and identify trends with data driven clarity.
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Seamless Integration Support
Smoothly plug our platform into your existing systems—policy, billing, vendor portals—without disruption.
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Automated Optimization & Decisions
Learn from every claim. Our AI core refines workflows over time to reduce costs, shorten cycle times, and improve outcomes.
Faster, Smarter Claims—From Day One
Strala not only cuts costs but also dramatically reduces claim cycle times. That means happier customers, less back-and-forth, and a more agile claims team.
Why It Matters
- Reduce Operational & Indemnity Costs
Actec’s AI-driven platform help cut both administrative burden. Clients report measurable savings through faster resolutions and fewer costly overpayments—all without compromising accuracy or customer care. - Speed and Scale
AI handles the surge—whether it’s severe weather claims or increased fraud attempts—without sacrificing precision or empathy. - Empower Adjusters
Free your team from repetitive tasks. Let them focus on complex cases and meaningful engagement. - Stop Fraud Early
From intake, our FNOL and AI layers flag anomalies, giving you clarity before claim payouts begin.
Deep Insurance Expertise, Cutting‑Edge AI
Our team combines decades of insurance claims experience and top-tier engineers—from Oxford and Cambridge labs to QuantCo and ETH Zurich. Together, we’ve built the infrastructure, algorithms, and service model that power transformation—for carriers, contact centers, and MGAs of every size.
Actec in Action
- Conversational AI Workforce
Our multi-channel AI supports FNOL intake with precision documentation. - Cross-line Expertise
Auto, property, commercial, gadgets—you name it. We help you scale without scaling complexity.
Our Impact (So Far)
- Processing 70,000 claims/year with scalable AI‑powered agents
- Enabled sets of international carriers to save millions in reduced leakage and operational costs
- Backed by top VCs including Entrepreneurs First, Overlook VC, and Plug & Play—$3.96M raised to date
Let’s Create Your Claims Revolution
Whether you need white-glove FNOL support, fraud-first workflows, or multilingual intake—Actec builds a tailored system that reduces cost, improves detection, and enhances trust.
Schedule your free consultation and see how proactive FNOL and AI-powered claims transformation can turbocharge your operations.
CONTACT US to learn more and partner with expertise that evolves with you.