Integrating For Better Claims Management

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February 4th, 2015

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The truth about claims management is that it faces a lot of issues – issues with regard to long implementation cycles, claim processing being carried out inefficiently and much more. The biggest reason for this is that the claim system is not properly integrated.

With the changing times, radical integration of these huge and intricate processes can be attained by leveraging technology. There are several advantages of using an integrated system.

  • Single user environments
  • Optimized claims handling procedures
  • Presentation of multiple data assets for enhanced alert competences
  • Greater task automation openings

The technology developments attained with the aid of advanced integration can improve efficiency in adjusters, encourage improved decisions, and even produce greater customer experience. It creates a system that is centrally controlled and plays the role of an organizer for the entire claims processing procedure.

With all these new developments open for implementation, it aids in better understanding to identify and detect fraud cases. This brings about an overall decrease in the gravity in claims.

To learn more about how Actec can assist your business in claims management click here.

Top Incident Reporting & Claims Management Blogs

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October 14th, 2014

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Incident reporting and claims management are vital components of an effective first notice of loss program. Executing these fundamental yet nuanced tasks requires a deep understanding of claim intake methodology, a high degree of organization, and a sense of urgency. To better understand why these issues are so important for your business and the ramifications of going without FNOL solutions, check out these blogs:

First Notice of Loss for Commercial & Personal Lines

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August 19th, 2014

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Don’t Let Your Claims Look Like This – Enlist a Professional

Cost-effective Incident Reporting management is dependent upon capturing accurate information, the first time, whenever an incident occurs. When policyholders call to report a notice, they should be greeted on behalf of your organization by an Intake Specialist, trained to handle worker’s compensation, auto, property, general liability, short-term disability, and long-term disability claims. The Intake Specialist must then capture all relevant data with specialized software, using a best practices workflow. Direct entry of notices into your in-house claims management application via the Internet or secure connection should also be available, as well as Medical Coding, Duplicate Checking, Quality Assurance Reviews and Notice Completion.

Top Absence Management & Claim Intake Blogs

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July 3rd, 2014

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Absence management through effective claim intake is a vital service for a wide variety of medium-to-large organizations around the country. These services can be performed in-house or outsourced to a professional dedicated call center, and serve to dramatically enhance efficiency and streamline operations. Learn more about how Absence Management can help you in some of our recent blogs:

Top Absence Management and Claims Management Blogs

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April 2nd, 2014

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Absence management greatly reduces corporate loss through improved communications and tracking systems. Implementing these systems through a highly trained outsourcing provider allows all parties involved to focus on what they do best. Claims management plays a crucial role in succeeding through absence management. Without a custom-tailored claim intake and management process, salient details are likely to slip through the cracks, defeating the purpose of the program. Learn more about how these solutions play crucial roles in major corporations throughout the world:

Claim Intake and Claims Management Best Practices

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March 5th, 2014

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Incident reporting must be cost-effective to achieve long-term success in any organization. Cost-effective incident reporting and claims management is dependent upon capturing accurate information in a prompt and well-organized manner. When policyholders report a notice, greeting them professionally is important. Of equal importance, of course, is the professionalism exhibited on the other end of the process – data entry. Trained intake specialists must quickly and accurately ask the right questions and enter the appropriate information into the applicable form using a best practices workflow.
Only through years of first notice of loss (FNOL) experience can claim intake best practices be honed into a streamlined training program. Whether entering notices into a custom application, a standardized application, or your in-house claims management system, capturing the vital details quickly and effectively while maintaining a pleasant demeanor is paramount. Providing medical coding, duplicate checking, quality assurance reviews, and notice completion in addition to streamlined and skilled services keeps costs down and satisfaction up – where they belong.

Principles of Claims Management

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January 10th, 2013

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Cost-effective claims management is dependent upon capturing accurate information in a prompt and well-organized manner. When policyholders report a notice, greeting them professionally is important. Of equal importance is the professionalism exhibited on the other end of the process – data entry. Trained intake specialists must quickly and accurately ask the right questions and enter the appropriate information into the applicable form using a best practices workflow.
Only through years of first notice of loss (FNOL) experience can claim intake best practices be honed into a streamlined training program. Whether entering notices into a custom application, a standardized application, or your in-house claims management system, capturing the vital details quickly and effectively while maintaining a pleasant demeanor is paramount. Providing medical coding, duplicate checking, quality assurance reviews, and notice completion in addition to streamlined and skilled services keeps costs down and satisfaction up – where they belong.

Actec is a Highly Professional and Efficient Claims Management Company

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April 2nd, 2012

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Every business needs to protect its employees and personnel within the office. Sometimes, however, an incident occurs that points to an employee’s safety risk or liability. In such instances having the support of a claims management company can be the difference between a potential lawsuit and a peaceful resolution. Actec is a claims management company that offers professional services for labor and industry claims. Actec has many years of experience in the field as do the company’s professionals. By using the company’s claim management and FNOL (First Notice of Loss) services, business owners can effectively manage risk, increase productivity and reduce costs when it concerns their employees.

Actec’s specialists are always there to help customers close labor and industry claims quickly and manage all levels of risk in an organization. Actec FNOL intake specialists are specially trained to handle after-hours incidents and overflow. They provide detailed reports that capture all the information required for a professional claims management company. The labor and industry claim reporting approach followed by Actec is highly customizable when it comes to providing relevant information to clients. By adapting the workflow according to the needs and requirements of the clients, Actec’s professionals can provide truly cost effective solutions for every client’s needs.

About Actec
Actec offers claim and incident reporting services to improve productivity of the employees and help reduce costs for commercial and personal insurance carriers, self-insured companies, third party administrators, and managed care organizations. Find out more by browsing through www.actec.net.