Most businesses rely on steady productivity supplied by skilled and driven employees to remain profitable. Without this basic operating principle, producing top quality goods and services becomes difficult, resulting in lost productivity due to unplanned absences.
Here are a few tips to control your employee absences:
- Fix a target business-wide rate of absence and move towards that target
- Classify attendance issues by examining absences by designations and divisions
- Keep attendance and absence policies updated and circulated
- Utilize aimed involvement strategies to reduce the level of absenteeism
- Have a formal back-to-work process that comprises a risk assessment
Our system of absence management offers fundamental intervention and robust descriptions. It allows a company to comprehend and decrease the expenses related to employee absence.
- Increase productivity
- Diminishing the length of absences
- Diminishing the number of absences
- Improve claims reporting and reviews
- Track absenteeism and the expense rate
To learn how an effective program can mend and strengthen your business click here.
Absence management procedures consist of many complexities and intricacies, but every company should know the fundamentals. This begins with timely coordination. Absences must be reported and confirmed promptly in order to optimize turnaround time. The next step is verification. The type of absence, anticipated duration, and other relevant circumstances must be documented thoroughly and accurately. Next, this data must be stored in an appropriate database where those who need to access the data can do so, and those who shouldn’t cannot. Finally resolution – it’s imperative to follow up so as to confirm the extent of the absence, what transpired, and whether or not further action or reporting is required. Within each of these large steps lie a number of smaller steps. For more information, ask us (the experts)!
When a Human Resources administration service company developed an in-house absence management system last summer, they wanted their current after-hours call center vendor to enter claims directly into the new application. The vendor refused to continue remote entry, offering instead to develop a custom intake solution – at the client’s expense – of their own.
The client came to Actec with two requirements: 1) that Actec use this application and 2) that we start in nine days! With an intensive week of training, manual preparation and connectivity and user setup, we opened our phone lines on target. Each of the accounts, primarily large, Fortune 500 companies, require special handling, from caller authorization to terminology, that is not provided on the intake system, so training and manual documentation was extremely critical.
The client provided on-site training during the week before the Saturday deadline. Actec prepared workstation manuals and developed backup intake forms to use during nightly system maintenance downtime, for subsequent reentry. The client plans to extend coverage to daytime overflow in the near future. Factors contributing to our success were: experience with a broad client base in the absence management, FMLA and disability arena, and organizational agility and flexibility.
We’ve been blogging a lot lately about absence management. It represents a crucial component of efficiently and accurately managing large-scale organizations in which untracked absences can cause devastating effects on the bottom line. Here some popular recent blog articles on absence management principles and solutions: